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The Urban Backpack from Zefal is a 27L backpack ideal for your daily cycling trips and has been designed to look stylish whether you are on or off the bike.
The Urban Backpack from Zefal is a 27L backpack ideal for your daily cycling trips and has been designed to look stylish whether you are on or off the bike.
Zefal

Zefal Urban Backpack/Pannier Bag in Grey

£90.00
Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined

Hassle free returns

MULE Returns Terms & Conditions – In-Store & Online Sales

1. General

AtMULE, we want you to love your bike as much as we do! These T&Cs are here to keep things clear and easy whether you shop in-store or online.

2. Returns & Refunds

2.1 Change of Mind

  • In-Store:Used bikes are non-returnable, but we’ll always help you choose right first time.
  • Online:Return within30 working daysfor refund, exchange or credit (unused, original condition).
  • Returns are at the customer's expense. We offerfree exchangesfor mainland UK orders.
  • Pre-loved/second-hand bikes arenon-returnableonce delivered.

2.2 Faulty or Defective Bikes

  • Let us know within30 daysof receiving your bike.
  • We will first aim torepair or replaceany faulty part.
  • A refund is only offered if we can't resolve the issue within a reasonable time.

2.3 Warranty Returns

  • Warranty issues beyond 30 days follow manufacturer policies.
  • We aim torepair firstto get you rolling ASAP.

3. Warranty & Repairs

  • All MULE e-bikes come with amanufacturer warrantyon the motor, battery, and frame.
  • Not covered: wear and tear, misuse, or modifications.

4. Cancellations

  • In-store:All sales are final once the bike leaves the shop.
  • Online:Cancel anytimebefore dispatchfor a full refund.

5. Delivery

  • We aim to deliver within the timeframe shown at checkout.
  • You can choose in-store collection at no extra cost.
  • Courier damage isn’t our fault, but we’ll always help resolve issues.

6. Liability

  • MULEis not liable for injuries or accidents caused by misuse of your bike.
  • Please follow your user manual and local road laws for safe riding.

7. Contact Us

📧[email protected]
📞01691 590361
🏢MULE, Salop Rd, Oswestry, Shropshire, SY11 2NR


Need help or have a question? We’re always here to make your MULE experience as smooth as the ride itself. 🚴‍♂️✨

Zefal Urban Backpack/Pannier Bag in Grey

Brand:Zefal

Code:ZS816

The Urban Backpack from Zefal is a 27L backpack ideal for your daily cycling trips and has been designed to look stylish whether you are on or off the bike.

This durable and practical bag is suitable for a 15-inch laptop and a large number of belongings. There is also a strap inside to secure a water bottle. Should you get caught in the rain, underneath the bag you will find an integrated elasticated rain cover which can be quickly unrolled and pulled over the bag.

The bag has a simple universal attachment system to install it to your bike's rear rack. The side pockets are used to secure the shoulder strap when attached to the bike. the chest strap is adjustable for comfort when you are carrying this bag off the bike.

The roll up closure with leather straps provides access to the main compartment which is also accessible through a side opening for easy access to the laptop. The bag is equipped with an additional interior storage compartment and a small exterior front pocket with a waterproof zip. On one side, the straps allow you to carry a U-lock.

Features:

  • Mounting: Universal mounting for a rear rack
  • Waterproof Rating: Integrated fluorescent rain cover with reflective logo
  • Opening: Roll top
  • Storage: Several external storage compartments, double access to the main pocket, straps for a U-shaped lock, plus small exterior front pocket with a waterproof zip
  • Material: RPET a sustainable material made from recycled plastic bottles
  • Colour: Grey with Tan details
  • Closure: Leather straps
  • Dimensions: 35cm long x 45cm high x 13cm deep
  • Capacity: 27 Litres
  • Weight: 1.18kg
  • Warranty: 2 years
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